Shipping Policy

Kim Smiley offers FREE standard shipping within Canada and the continental US on all orders over $100. Delivery time for in stock items is approximately 2-7 business days depending on your location. Once you place your order, you will receive a confirmation email with your order number, billing and shipping address and products purchased. Once your jewelry has been shipped, you will also receive a shipment confirmation email with your unique tracking number. There is also the option to receive text messages with your shipping updates. There may be shipping delays due to the current pandemic but our goal is to provide you with your Kim Smiley jewellery as soon as possible. 

CURB SIDE PICK UP

Kim Smiley offers curbside pick-up at the Toronto location as well as expedited shipping for an extra fee. Please see frequently asked questions for more details. 

SHIPPING IN CANADA & THE US 

Standard Shipping, Express Shipping or Next Day Delivery are available for all orders that are less than $100. All shipping costs are non-refundable.

STANDARD SHIPPING $15.00

Canada $15.00

  • Eastern Canada: 2-3 days
  • Toronto: next day delivery if ordered before 12:00 PM
  • Western Canada: 5-7 days
  • Atlantic Provinces: 5-7 days

USA $15.00

  • Eastcoast: 3-5 days
  • Westcoast: 4-6 days
  • Midwest: 5-7 days

EXPRESS SHIPPING $25.00

Canada $25.00

  • Eastern Canada (Ontario & Quebec): 1- 2 days
  • Toronto: next day delivery if ordered before 12:00 PM
  • Western Canada: 3 - 5 days
  • Atlantic Provinces: 3 - 5 days

    USA $25.00

    • Eastcoast: 2 days
    • Westcoast: 2 days
    • Midwest: 2 days

    NEXT DAY DELIVERY $45.00 

    • For Canada & USA only
    • Allow until 8:00 PM the following business day for next day delivery
    • $25 express shipping fee plus $20 expedited charge

    INTERNATIONAL SHIPPING $35.00

    For all international orders, please allow a delivery time of 3-9 business days.