We are Family

Treat your Kim Smiley creations like your favorite lingerie.

Avoid exposing your Kim Smiley jewelry to water. If your wearable art does get wet, deep breath: lace can be pressed with a hot iron. Please be careful to avoid contact with hand-appointed Swarovski crystals or semi-precious gems. With proper care and attention, your Kim Smiley jewelry pieces will last for years to come.

Our Kim Smiley pieces are made of quality materials and workmanship. We stand behind every product. All authentic Kim Smiley Jewelry pieces are protected with a lifetime empathy warranty.

Shipping:

Kim Smiley offers FREE standard shipping on all orders $99+ within North America (Canada & USA). Any free shipping offers do not include expedited shipping charges. All Kim Smiley products are delivered via FedEx or Canada Post and come with a tracking number. 

When you place your order, you can choose from different shipping options based on your preferences and location. Estimated delivery dates will be listed based on the shipping option selected. Once you place your order, you will receive a confirmation email to the email address provided at checkout. As soon as we fill your order, you will receive another email with your unique tracking number.

Returns: 

All Kim Smiley Jewelry is designed and handmade in our Toronto studio with love and care. We lace empathy and love into everything we create including your happiness with our products. We want you to be 100% satisfied and we stand behind our Kim Smiley designs. We are happy to offer returns on items within 30 days from the order or purchase date in their original, unworn condition. All sale items are final sale and may not be returned or exchanged.